When the economy is going through its ups and downs, many times businesses start trimming their budgets, and the first place they look at are the training programs. This is usually a big mistake, and can lead to a downward spiral, where poorly trained employees are unable to maintain the quality of customer service and satisfaction, causing more problems with sales, then more cuts, and down you go. If the training programs aren’t leading to more sales, better customer service, and higher employee morale, then it may be time to take a look at improving it instead of eliminating it, let’s take a look at some options in online employee training and how it can help your businesses bottom line.
Coordinating In-Person Training Classes Is Difficult With Scheduling
Lets face it, most businesses have varied schedules, full time and part time workers, early shift workers, night shift and weekend people too, so it’s hard to get everybody together all at one time to take training classes. Plus, if you have a sales floor, or team, you need to keep that covered during regular business hours as well. Starting online, video conferencing or recorded video training systems can solve nearly all of those problems immediately. Employees can partake in the training either individually, in pairs, or small groups as the traffic on you sales floor ebbs and flows.
Online Or Recorded Employee Training Sessions Can Be The Most Cost Effective
The high costs of transportation and hotel accommodations can be prohibitive for most companies that need training, but by having everything on video, or even live conferencing, you can save all of those costs and inconveniences as well. Additionally, not all employees will be able to travel due to family considerations, so having recordings that they can view at home at their leisure is a huge advantage of online or recorded training sessions. Another advantage is the ability to rewind and review any sections that were more complicated can aid in retention.
With Small Exams At The End Of Each Session Tracking Progress Is Easy
The most successful types of training systems will usually have lots of small exams that can be taken regularly throughout the program to test progress. Any parts of the program that need further study can easily be done before moving on to the next level, not everyone learns at the same speed or retains everything they hear the first time, so being able to repeat until you’re satisfied with the results is best.
Not Every Manager Is The Best Teacher In All Aspects Of A Business
It’s possible to have a manager that is fantastic as sales, but has a hard time teaching sales to his employees, and the same goes with every other part of a business. But the real mark of an excellent manager is the ability to find alternative ways to teach the parts of the business where he has weaknesses effectively too.
If employee training is done well and is important to you, then you should examine the possibilities in online, video and video conferencing available for employee training now. You are no longer limited to the trainers you have on hand in your business, you have access to the best training on the planet over the internet, anytime and anywhere.